Guarantee of Satisfaction


oldschoolcity stands behinds the quality of its products and service. If you are not satisfied with your purchase from us, simply contact Customer Care within 30 days from the date of your purchase and subject to the following criteria we will refund the full price of the product in question, excluding postage and processing costs.

oldschoolcity products are made-to-order with the best quality materials possible using our state-of-the-art digital printing equipment.

oldschoolcity takes great pride in its commitment to customer satisfaction. However, certain circumstances are beyond our control. Please note that we cannot be responsible for:
  • Spelling, punctuation or grammatical errors made by the customer.
  • Inferior quality or low-resolution of uploaded images.
  • Design errors introduced by the customer in the design creation process.
  • Errors in user-selected options such as product type or size.

Please examine your designs carefully and correct any mistakes prior to placing your order. In an effort to keep costs down and pass substantial savings along to our customers, oldschoolcity does not proof documents created by its customers prior to processing.


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Re-use existing screen print designs

You have already used screen printing in this order. To avoid additional screen costs you can re-use an existing screen print design for this product.

You can

Re-use existing designs

or

 

WarningError

Your layout contains images that have been resized to the point where they may appear blurred.

Below-quality images listed

Your layout contains images that appear outside the design area.

You cannot save the product until you have moved the images within the design area.

Your layout contains images that appear outside the design area.

Your layout contains overlapping images.

You cannot save the product until you have moved the images so they are not overlapping.

Blank product purchase is not allowed

You will not be able to purchase this product until you add a decoration design.

Inactive blank product in use

Minimum quantity requirements not met

You will not be able to purchase this item until you have increased the quantity.

Screen(s) still updating...

You will not be able to purchase this item until all re-used screens have been updated.

Your layout contains images that have been resized to meet the 25 megapixel limit for raster images and they may appear smaller than intended. You can avoid the raster size limit by uploading artwork in vector format when possible.

By clicking OK, you are agreeing to accept the final product regardless of image quality. Click Cancel if you want to go back and fix the images.

 

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